Basic Website Hosting Plan (Ongoing)
Deluxe Website Management Plan (Ongoing)
- Everything included in the basic plan mentioned before, plus:
- Monthly Site Backups
- Hacking Protocols – In the very unlikely event your site goes down from hacking or a code update glitch, Alter Endeavors will recover the last working version of your site from our site backups (no more than 30 days old) to be sure you have a working site. We will then dive into the issue to determine the root issue and resolve it at no additional cost to you.
- Necessary WordPress theme and plugin updates for security and stability
- Quality Assurance checks after updates to be sure nothing on your site broke after an update
- 1 hour of support to be used however you wish (towards design, content, coding, training, etc.) – Can build up to 3 support hours in reserve at a time (if you don’t use an hour one month, it will roll over to the next month with a max of 3 hours in reserve at a time). Our response time on support tickets for this service is within 8 business hours.
- A reduced hourly rate of $100/hour (instead of our agency $125/hour) for additional support time during normal business hours – (9AM-6PM CST Mon – Fri)
- A reduced emergency hourly rate – $175/hour (instead of $250/hour) for any immediate support time needed outside of our normal business hours